Welcome to Saber Corporation!

Issues - These ONLY apply to the new Terminal Server 2008 computer which is currently not in use.

• An issue between AIM and the new Terminal Server 2008 printing system that is causing the reports to either be totally blank or only print the footer information. I will be contacting Microsoft for assistance with this issue today. This issue is only happening when the Terminal Server uses the new printing feature. Some printers do not use this system to print and are working correctly. - Corrected 8/13/2008
• Print to email has been disabled due an incompatability between the PDF driver and Windows Server 2008. A potential lternative driver has been found but must now be incorporated into AIM.
• Beeping comming from the system - low priority - initial trials failed to resolve the issue.
• Screen Locks after 10 minutes of inactivity - Potential Fix Posted June 26 10:04am
• Export Report is not finding the e-mail server - Fix Posted June 26 7:52am
  

Printing Upgrade - It is still a good idea to upgrade to these versions in anticipation of the Terminal Server 2008's return.
ONLY if you can not print to any printer please perform the following upgrades to your system:

Windows XP: Updated June 26 10:49am
1. Upgrade to Service Pack 3 by visiting the Check for Updates in Internet Explorer (click this link) - If you have trouble getting the service pack from the Microsoft Update site you can manually download the Service Pack 3 File (click this link)
2. Download and install the .NET Framework 3.5 Service Pack 1(click this link) from Microsoft's Web Site.

Other Operating Systems: General Guidelines
1. Download and install the latest updates for your operating system from Microsoft
2. Download and install the .NET Framework 3.5 Service Pack 1(click this link) from Microsoft's Web Site.

Login Instructions
User ID's have changed from the following format SABER-TS1\USERID to SABERSITE\USERID.
Upon logging in the first time you will be prompted to change your password - passwords must be at least 7 characters long, they must include upper case letters, lower case letters, and numeric digets.

Instructions for Changing your AIM Hosted Icon
Right Click on the AIM Hosted Icon
Click Edit from the pop-up menu

If your screen has a domain box:
1. Change the User Name field to your User Name. Example: SC8883732090-1
2. Change the Password field - this field should be left blank
3. Change the Domain field to: SABERSITE
4. Click the Save AS button
5. Click the Save button on the pop-up screen
6. Answer Yes you want to replace the existing file.

If your screen does NOT have a domain box
1. Change the User Name field to your User Name. Example: SABERSITE\SC8883732090-1
2. Change the Password field - this field should be left blank
3. Click the Save AS button
4. Click the Save button on the pop-up screen
5. Answer Yes you want to replace the existing file.

• If you continue to get error messages about the password not being valid please check your user ID - if it has SABER-TS1 as part of the ID or it says your logging into SABER-TS1 or any computer/domain except SABERSITE then please either follow the steps above or click the "Other User" option on the first screen after double clicking the AIM Hosted Icon.
• If you get a message about your account being locked this is due to too many invalid login attempts. A locked account will automatically unlock itself after 15 minutes.

About Saber Corporation

Saber Corporation is a South Carolina based Software Development Company. Saber was established as a corporation in 1996 and has quickly become a leader in the Senior Services software industry. Saber has developed the most complete set of software packages available for use by health and human services agencies. Saber software packages are being used in more than 16 states with 7 states implementing the use of our Advanced Information Manager or AIM software on a statewide basis.

Saber Corporation is proud of our best in class technical support. We offer toll-free technical support, email support, an informative mailing list, and a comprehensive web site that is tailored to our customers needs. With each new upgrade or release we notify our customers to ensure that everyone has access to the newest software edition and thus the best product available. The average technical support call is solved in less than 6 minutes. Our staff is trained to communicate with all clients, ranging from the beginning user to the most advanced network administrator. Our technical support staff views any new problem that arises as another opportunity for extending their record of success.

Development of our software is accomplished using PowerBuilder, Java, Sybase SQL Anywhere, and Web Technologies where applicable. As an Open Solutions Partner with Sybase, we deliver the best in database systems management tools. We also offer Bar Code Scanning equipment at very competitive prices.

Please call us at (888) 373-2090 to get a price quote for any of our products or services. You can also e-mail/fax your requirements to sales@sabersite.com/(803) 328-2868, and we will call you with a quote. Saber is committed to providing the best possible products and services.

1/25/2007 - Texas AIM Users - Please Click TXXML20061205.rtf to download Adobe PDF instructions on generating the NAPIS XML that the Texas Department of Aging and Disability Services has requested that you submit to them. Click on TXXML20070130.exe to download the file you need to extract to the Root of the C: Drive to generate the file.